Legal
Last updated: September 26, 2026
These terms govern the use of the “Writely” app and this website (getwritely.app) in the relationship between you and Alluson UG (haftungsbeschränkt) (“we”). The German version is the legally authoritative one.
Important up front: you acquire paid features through the Apple App Store. You conclude the contract for them with us; Apple handles payment, invoicing and refunds. What that means for contract formation, withdrawal and refunds is set out in sections 3 and 4.
These terms apply to all users of the “Writely” app for iOS and iPadOS and of the associated website. By installing and using the app you accept these terms.
The Apple App Store terms of use (Apple Media Services Terms and Conditions) apply in addition. In the event of conflict between these terms and Apple's terms, Apple's terms prevail for the acquisition and billing of paid features.
Deviating or supplementary terms of yours become part of the contract only if we expressly agree to them in text form.
Writely lets you create your own handwriting once and convert typed text into documents in your own handwriting style, locally on your device — without generative AI and without cloud processing of your content.
Available free of charge: 1 handwriting, 4 documents, 2 folders and 3 exports per 24 hours as an image or via the clipboard, each carrying a Writely watermark.
Writely Pro and Writely Lifetime unlock unlimited handwritings and documents, unlimited exports without a watermark, PDF export, the experimental GoodNotes export, TrueInk (several drawn variants per letter), all paper patterns, paper colors and page formats, all ink colors including a custom RGB color, custom character, word and line spacing along with page margins, and unlimited folders. Writely Pro begins with a free trial week that converts automatically into a paid subscription if you do not cancel in time. Details of this and of the prices are set out in the Subscription Terms.
The current scope of Free and Pro is described on the pricing page and in the App Store listing. We may develop the app further; we will not materially restrict features already paid for without good cause (see section 11).
The app requires a device running a supported version of iOS or iPadOS. The minimum version required is stated in the App Store.
Free use: the user agreement for the free features is concluded with us as soon as you install and use the app. No payment is due for this and no user account is required.
Paid features: Writely Pro and Writely Lifetime are acquired exclusively through the Apple App Store. You submit your offer to buy by confirming the purchase in the App Store, and we accept it by unlocking the features. The contracting party is therefore Alluson, not Apple. Apple acts as intermediary and payment processor: Apple collects the payment, issues the invoice and processes refunds technically; the Apple Media Services Terms and Conditions apply in addition.
We receive no payment data from Apple. We learn neither your name nor your payment methods nor your Apple ID; the app merely checks on your device whether a valid purchase confirmation signed by Apple exists (see Privacy Policy, section 5).
Prices shown in the App Store are final prices and include any applicable VAT. Prices may differ by country and region.
Apple provides the withdrawal instructions for App Store purchases, including a model withdrawal form, in the Apple Media Services Terms and Conditions. They apply to Writely Pro and Writely Lifetime. As a consumer you can generally withdraw within 14 days without giving any reason.
How to withdraw: In your Apple Account open “Purchase History”, select the order and tap “Revoke Transaction”, or use reportaproblem.apple.com. Apple confirms receipt automatically and refunds the amount to your original payment method. A withdrawal made to Apple also counts as a withdrawal towards us; you do not need to write to us separately. If you would still like to, you can reach us by email at support@getwritely.app or through the support form.
Good to know: When you buy in the App Store, Apple may ask whether the digital content should be provided immediately. If you agree and acknowledge that you lose your right of withdrawal as a result, it lapses under the statutory rules (section 356 (5) BGB). Details and exceptions, for example for subscriptions, are set out by Apple in the terms above.
No right of withdrawal exists for the free use of the app, because no contract for payment is concluded. You may end free use at any time by uninstalling the app.
Your statutory rights remain unaffected by these terms.
We grant you a simple, non-exclusive, non-transferable right, limited to the duration of your use, to use the app as intended on the devices associated with your Apple ID.
The following are not permitted in particular: passing on, renting or sub-licensing the app; reverse engineering, decompiling or disassembling beyond the extent mandatorily permitted by law (§ 69e of the German Copyright Act remains unaffected); circumventing technical protection or licensing mechanisms; and removing copyright or trademark notices.
Your handwritten characters and the documents created from them remain solely yours. We claim no rights of use in them, do not access them — they remain local on your device — and do not use them to train AI models.
Because your content is stored exclusively locally, we can neither restore nor back it up. You are responsible for backing up your data; we recommend a device or iCloud backup.
You undertake not to use the app for unlawful purposes. In particular, it is prohibited to create documents intended to give the appearance of a genuine deed or of another person's handwriting in order to deceive — for example within the meaning of §§ 267 et seq. of the German Criminal Code (forgery of documents) or to circumvent examination regulations.
You are also responsible for ensuring that you are entitled to process the texts you enter and that doing so infringes no third-party rights.
Free use of the app is not subject to a minimum age. Apple's age and consent requirements apply to the acquisition of paid features. Minors may acquire paid features only with the consent of their legal guardians; Apple provides Family Sharing and Ask to Buy for this purpose, among other things.
Writely can export documents on a trial basis into a file format compatible with the “GoodNotes” app. This export is expressly experimental and has no connection to GoodNotes; it is neither supported nor authorised by GoodNotes.
Formatting and strokes may look different in GoodNotes than in Writely; currently only one page per document is supported. If the export fails, Writely creates a PDF instead for import into GoodNotes.
The experimental nature is the agreed condition of this feature: you are expressly told about it in the app before exporting, and the menu item is labelled “experimental”. We therefore owe no particular rendering in GoodNotes and no continued availability. If GoodNotes changes its file format or app, the export may stop working; we will then, where possible, adapt it in an update or discontinue it, and tell you beforehand in the app or on this website. Your statutory rights remain unaffected, in particular in cases of intent and gross negligence (section 12). PDF and image export and the other Pro features are not affected by this limitation. “GoodNotes” is a trademark of Goodnotes Limited or its affiliated companies.
The app runs locally on your device and therefore does not depend on a server connection. For the website we endeavour to ensure operation is as trouble-free as possible, but cannot guarantee uninterrupted availability; maintenance work and disruptions outside our sphere of influence are reserved.
Your statutory rights in respect of defects in digital products under §§ 327 et seq. of the German Civil Code exist against us as your contracting party for the acquisition of paid features. The easiest way to report a fault is our support address; we fix faults through updates and get back to you where needed.
We may develop the app further and add, change or remove features to the extent necessary for technical reasons, because of changed legal requirements or Apple's requirements, and provided the contractual use of features already paid for is not materially impaired. We will announce material changes to paid features in advance in the app or on this website.
We may amend these terms with effect for the future where this is necessary to adapt to changed legislation, case law or Apple requirements and the change does not put you in a worse position than the law itself provides, or where the change is merely advantageous or neutral for you. We will announce such changes here at least four weeks before they take effect. All other changes apply only if you expressly agree; if you do not, the previous terms continue to apply and either party may end the use. Your rights under section 327r of the German Civil Code (BGB) where we change a paid feature to your more than insignificant disadvantage remain unaffected.
We are liable without limitation for intent and gross negligence, for fraudulent concealment of a defect, to the extent of any guarantee assumed, and under the provisions of the German Product Liability Act.
We are also liable without limitation for damage arising from injury to life, body or health resulting from a negligent breach of duty by us or an intentional or negligent breach of duty by one of our legal representatives or vicarious agents.
In cases of ordinary negligence we are liable only for breach of a material contractual obligation, that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In such cases liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded.
Any liability beyond this is excluded. The above limitations of liability also apply for the benefit of our legal representatives and vicarious agents.
We are liable for loss of data under the paragraphs above only to the extent that the loss could not have been avoided by a backup that was reasonable for you to make.
You may end free use at any time and without notice by uninstalling the app.
Subscriptions are managed and cancelled exclusively through your Apple ID. The details, in particular the requirement to cancel at least 24 hours before the current period ends, are set out in the Subscription Terms.
The right of either party to terminate for cause remains unaffected.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If your habitual residence is in another country, the mandatory consumer protection provisions of that country remain unaffected.
Should any provision of these terms be invalid or unenforceable, the validity of the remaining provisions remains unaffected.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG); details are in the Imprint.
